Onboard Services


Onboard the Eurotunnel - Services
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Onboard the Eurotunnel shuttle, it is possible to remain either in the comfort of your own vehicle or spend the journey in the comfort of the fully air-conditioned Eurotunnel carriages.

Onboard entertainment is provided by the Eurotunnel radio station (on 95.6 or 99.8 FM). It provides news, music and information on events both in the UK and France. Visual display screens throughout the carriages keep passengers informed about their journey. Toilets are situated in every third carriage and all carriages are smoke-free.

Eurotunnel makes travelling for disabled passengers in wheelchairs or passengers with limited mobility very simple. From entering the terminal, to driving off the train in France, passengers are not required to leave their vehicle, unless they choose to do so. Access to both passenger terminal buildings, shops and the Food Village is easy, and there are also disabled parking spaces, specially-designed toilets and low-level telephone booths.

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Passengers need to arrive at least 45 minutes prior to their reserved departure time. Also, only five disabled cars are allowed in the first carriage of every shuttle and once this allocation is taken, disabled passengers will have to wait for the next shuttle.

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